We provide remote helpdesk support for incidents . we can often solve many immediately by logging on to the machine remotely.
Typically our helpdesk support clients call or email us to open a support ticket.
That support request is then assigned to a helpdesk engineer , that engineer will then call the client /customer determine the problem and logon remotely to the computer.
If it’s not convenient we can arrange a logon at another time.
Our helpdesk support engineers are highly experienced and friendly. With unlimited awesome support we’ll never leave you in the dark.