The Windows 10 creator update was released on 11th April 2017 and it’s packed full of new features and exciting new programs.  Although the update is not compulsory, we recommend that all updates issued by Windows should be installed to help keep your machine supported and secure. If you are going to install the update; make sure you have backed up your files first.

To get Windows 10 creator edition, you would need to go into settings then updates and security. You should then see an option which says update to Windows creator now. Sound simple enough? If all goes well it is however, we have an increasing number of computers fail during the update.

Things can get complicated from here as a variety of factors can affect your eligibility for the update and also the process you need to go through to initiate the update. It is important to have the latest updates of the operating system installed as this leads to a more secure and safe environment. If the update is not working for you or you need help installing the updates give us a call- we are always happy to help.

Malware is simply short for ‘malicious software’. Malware is a type of computer program that is made for the sole purpose of infecting and causing harm to computers. Malware comes in various forms and therefore affects your machine in many different ways.

Different types of Malware


The most common form of Malware is the computer Virus. It’s called a Virus because it spreads by replicating itself. It's hard to explain the real purpose of Viruses in general, but their main goal is to replicate and doing so causes havoc on a system corrupting programs and data along the way. Each time you start a program with a Virus attached you also start the Virus and if left unchecked it will infect and disrupt the entire system.

Petya ransomware spreading globally

As you may have already heard, a massive ransomware attack known as “Petya” is spreading across the world, even as you read this.

Make sure you are protected against Petya, and other ransomware like WannaCry, by following these steps:

  • Ensure your ESET software is on the latest version,
  • Run ESET’s EternalBlue Vulnerability Checker to see whether your Windows operating system is updated against Petya.
  • Make sure that your operating system is up to date and the latest patches are installed.

If you need eset on your Computer laptop tablet or Phone. Call Us on 0161 976 2450

How to Protect Yourself

Before you get infected

  • Back up your pictures, videos and data
  • Install the latest security updates and patches
  • Try ESET Internet Security Free for 30 days

If you have suspicions

  • Immediately turn off the affected computer
  • Try System restore
  • Set the BIOS clock back
  • And in particular - Don't pay

Call Us on 0161 976 2450


Guardian Angel PC Support South West office is now fully operational, we are providing a complete IT service to homes and businesses through out the South West of England. A big part of our advertising campaign is to have our vehicles wrapped with our logos and contact information. We have had this car advertising wrap done my a great firm local to our south west office, Pro Tints and Graphics.

Pro-Tints & Graphics are a vehicle customising company that specialise in the application of Window tints, Light tintsVinyl wraps, Sign writing and Vinyl graphics. We are based in Romsey near Southampton, Hampshire. We service the south coast and have customers coming from surrounding areas such as Portsmouth, Andover & Salisbury.

Pro-Tints and Graphics provided Guardian Angel PC Support South West, a full car wrap showing off our advertising. We find this type of vehicle advertising to be one of the best methods of advertising, as wherever we go people see our advert, so we are reaching the correct audience all of the time. A car wrap advert can get your business seen by 1000s of people every day, at no additional cost. 

The first people to take notice of this advert where Pro-tints and Graphics themselves, who have commissioned an new web site build form us, that we have just launched, Pro Tints and Graphics.



Don't forget our regular Computer Clinic this Wednesday afternoon the 3rd May 2017 2pm-4pm

We will once again be in Cravens Coffee House in Ashton On Mersey village

new cc logo transparent

Call in as always the cake is on us your friends & family are most welcome to join us

Advice for: Computers, Tablets, Phones, Antivirus Software, Ransomware, Ransomware protection.

Every Business, Club, Organisation needs to know about the new soon to be inforced "General Data Protection Regulations"

Come & see us

Cravens Coffee House 2pm - till - 4pm

Following the success of last weeks afternoon session, Carol and Graham will be in Craven's Coffee House in Ashton Village again this afternoon between 2 and 4pm.
This will now be a regular event where you can come down, ask us any technical questions that you may have and even bring in your devices if necessary.
We look forward to seeing you this afternoon and thank you for your continued support.
The Angels.

For more information please contact us on

t- 0161-976-2450
m- 07894-079748
e- This email address is being protected from spambots. You need JavaScript enabled to view it.

We are delighted to announce that we have now launched our computer learning & support centre right here in the heart of Ashton-on-Mersey Village

We can be found in Cravens Coffee House every Wednesday afternoon

This will be a regular Wednesday afternoon session each week between 2pm & 4pm for anyone to pop down have a chat about anything IT, including iPhones, iPads & tablets. You name it we have it covered. We will have desktops and laptops on site.

Bring your laptop or tablet if you need help or support with your device, we will have an engineer available in the Coffee House to offer ad hoc support.

Working with South Trafford Collage we will be holding talks & training sessions, however, to begin we're kicking of with Wednesday afternoon drop-ins.

Please help us give our new venture a leg up by paying us a visit this Wednesday 8th March 2017 (short notice!!! sorry guys)
for our inaugural opening Cravens Coffee House the cakes are on us.

Please do attend, your support would be a welcome boost to ourselves & Gary's new joint venture.

Cravens Coffee House, Ashton Village Wednesday the 8th any time between 2pm & 4pm ( cake on us)

The Angels

t: 0161 976 2450
m: 07894 0797 48
This email address is being protected from spambots. You need JavaScript enabled to view it.

Advertising banner by Fresco

Help disrupt fraudsters by reporting scam emails that you receive. People receiving scam emails are urged to report them.

The reports received by Action Fraud will be forwarded to the National Fraud Intelligence Bureau run by the City of London Police for collation and analysis. This will enable crucial intelligence to be gathered and preventative action to be taken. The activity will seek to disrupt the fraudsters and close down the links between them and the victim.

Last year (January 2015 – December 2015) we received on average 8,000 reports per month, with 96,699 people reporting that they had received a phishing scam.

Now just over 11 months old, more than 350 million devices have already taken the plunge & upgraded.

Windows 10 will cease to be a free update on 29 July 2016, exactly a year after its initial release to the general public. After the free upgrade period, Windows 10 Home will cost £99.99 and the Pro version will set you back £189.99.


Beware of lightining strikes

How to Protect a PC in a Thunderstorm

The recent sunny weather also brings the threat of thunderstorms.

The Earth has 100 lightning strikes per second - about 3.6 trillion per year. Lightning damage to home electronics happens when a strike brings an excess of energy to utility poles. This energy then surges through our power and telephone lines right to our outlets. It's an unfortunate fact that someone, somewhere is going to have their computer fried by lightning. Read on to find out how you can prevent such damage.

1. Unplug all cords connecting your computer to the wall before the thunderstorm begins. Both power cords and router / modem cords need to be removed. •Unplugging before the thunderstorm is ideal, but it may be the case that you are not near your computer when the storm is threatening. Fear not, there are other preventative measures.

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Use a surge protector. This is not to be confused with a power strip. A surge protector will look like a bulky power strip. When your home receives a power spike, the surge protector takes this spike and pushes it away from the outlets and your computer. •For ultimate protection, if you happen to be home, unplug the surge protector in the case of a threatening storm.

Make sure you're buying a good surge protector. Look for the following features: •The surge protector should cover lightning strikes. Some do not.

•Look for a surge protector that offers insurance to cover the loss of properly attached equipment.



Preventing data loss during outages

Determine if your electronic set up requires an uninterruptible power supply device, also know as a UPS device. Whereas surge protectors protect surges of power, these UPS devices protect against outages.

Outages and dips in power, even if minor, can cause hard or soft damage (like data loss) to certain equipment - for example, external hard drives or advanced telecommunication equipment.

•A UPS will be particularly beneficial if you have a home office or continually run operations on your electronics.

During thundery seasons, do long term data backups on a more opportunistic basis.

Unplug important equipment if going away for a day or two or on holiday in thundery seasons.


Make sure you use a good quality surge protection that comes with insurance

get in touch for further advise or help
Phone 0161 976 2450
This email address is being protected from spambots. You need JavaScript enabled to view it.

Here’s a video that I that I first featured several years ago. I've had lots of requests for a link to this toe curling video. Oddly I had three requests just last week from folks that don't even know each other. If your thinking of giving it a go (you would have to be a lunatic) this is the link you need

If your using our recommended Anti-Virus software we must ensure you are up-to-date with the latest Version 9. This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0161 976 2450 if you are unsure. You are still fully protected with earlier versions however you may be missing out on some really super cool features.

If you use anything other than Eset the stats below may convince you to convert. Eset Nod 32 is the only product to have never missed an in the wild virus. see the comparisons here

21-22 June 2016

Guardian Angel PC Support will have an exibition stand at the Royal Cheshire County Show hosted within the Grounds of Tabley House Knutsford.

The Royal Cheshire County Show is the only place to be if you love Cheshire, it brings together the many interesting and fascinating aspects of farming and rural life in the beautiful and unique county. [full details here] its going to be a blast for us. We hope you can make it over to pay us a visit.
About The Royal Cheshire County Show

By Becca Caddy May 10 th 2016 at 10:00AM

Apple users across the country are still receiving phishing messages today that have been designed by scammers to get them to hand over their Apple ID passwords and loads of other personal bits of information.

Although some people seem to have received slightly different messages, most claim to be from Apple and forward users a link to visit to reset their passwords. You might wonder how anyone could fall for such a silly prank in 2016, but admittedly the text messages look kinda legit, as does the website you're forwarded onto. So it's definitely worth telling your less savvy friends and relatives what to look out for. Read the full article here

The roll-out of broadband to the countryside is one of the most contentious issues facing this Government.

With rural communities telling us they believe broadband is essential to life in the 21st Century, it is a slap in the face for rural families & business to be given the spurious misapprehension that “not everyone wants to be connected”.

Last November recognising that, the Prime Minister promised a broadband Universal Service Obligation (USO), equivalent to Royal Mail’s obligation to deliver once a day to every address in the country. Yet now only a few months later, his promise is unravelling and connectivity in the countryside seems as remote as ever.

Rural broadband should be a simple fact of life.

If your missing out on broadband due to your location we can supply a high speed 8 - 20 MB+ broadband connection delivered by Satellite to any rural area no matter how remote or isolated.

Contact us for more information

t: 0161 976 2450

m: 07894 079748

e: This email address is being protected from spambots. You need JavaScript enabled to view it.

Its make your mind up time

Windows 10 has come in for a lot of (justified) criticism but it also represents the future of Windows and is free – but not for much longer…The free upgrade offer will end on July 29

After July 29 Windows 10 Home will set you back £99.99 Windows 10 Pro will cost £189.00

This email address is being protected from spambots. You need JavaScript enabled to view it.if you require further advice.

Microsoft has pushed Windows 10 hard, some would say the 29th July deadline is the hardest push ever. However it's the future and it's free.

With Microsoft abandoning the traditional versions, Windows 10 will practically be the last version of Windows. It will of course, be receiving updates and the Windows 10 of 2020 might look nothing like the Windows 10 of 2016.

After 2020 and 2023, which signals the end of support for Windows 7 and Windows 8.1 respectively, Windows 10 will be the one Windows version left standing. So we might as well start getting used to it now.

Every business needs a name & every business needs a DOMAIN NAME.

A domain name is essential for the use of email and you will want a website to market and promote your new business. Getting things right from the start will give you a solid leverage in your chosen market / profession.

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